Previous Work
Effective Consulting
PROJECT & TRAINING MANAGER: GROUP-WIDE SANCTIONS TRAINING (TRAINING STRATEGY - REGULATORY AFFAIRS)
DEUTSCHE BANK, FINANCIAL SERVICES
Frankfurt am Main, 10/2017 - 02/2020
As an institution, Deutsche Bank is exposed to financial crime in various ways, including through its customers, transactions, employees and suppliers. A transformation program has been established to ensure global compliance with the Financial Crime Prevention Guidelines (AFC) to minimize the risk of unintended non-compliance with anti-money laundering (AML) regulations and sanctions.
The training strategy project on sanctions and embargoes is part of this agenda. Training on sanctions and embargoes is central to raising the awareness of all employees and ensuring that they are aware of and comply with all applicable sanctions and embargo regulations. Training was provided to employees worldwide through multiple channels, online, WebEx and face-to-face. I supported Deutsche Bank as a project, training, communications and change manager in the area of anti-financial crime, particularly sanctions and embargoes. I support the bank in the preparation, review and implementation of Group-wide sanctions training and communication as well as in training consulting for individual business areas and infrastructure functions.
PROJECT MANAGER & BUSINESS ANALYST: NEW SOFTWARE FOR ADMINISTRATION OF THE ALIENS AUTHORITY AND THE MOTOR VEHICLES REGISTRATION OFFICE (IT STRATEGY - DIGITALIZATION)
TOWN HALL OF MUNICH, PUBLIC SERVICES
Munich, 10/2015 - 05/2016
As part of the modernization of the IT landscape in the state capital Munich, I worked as a project manager for updating it for the administration of the Foreigners Authority and the Motor Vehicle Registration Authority.
The new solution was to replace the IDA (Integrated Data Processing Application) specialist procedure introduced by the Aliens Department in the district administration department in 2008. This procedure was intended to enable the complete processing of business processes under foreigners' law without media discontinuity by means of an e-file. The foreigners authority could thus work completely with an e-file and almost completely dispense with paper files. Within the scope of this project, I took on the role of project manager and business analyst. The activities therefore included classical project management tasks as well as as-is analyses. In addition, I was responsible for carrying out process, requirements and gap analyses. The modelling in ADONIS and the optimization of business processes.
PROJECT MANAGER & BUSINESS ANALYST: "KNOW YOUR CUSTOMER" (COMPLIANCE IT STRATEGY - REGULATORY AFFAIRS)
DEUTSCHE BANK, FINANCIAL SERVICES
Eschborn, 03/2014 - 12/2014
With the initiative for the integration of Deutsche Bank and Postbank, the NLS (incl. NCA & RC) processes should apply equally to both banks from the point of view of combating money laundering and §25g KWG.
In future, Deutsche Bank customers will be compared with Postbank's customer base. As part of this project, I assumed the role of project manager and business analyst. The activities therefore included both classic project management tasks and as-is analyses. In addition, I participated in the implementation of a global policy and supported the development of a new compliance strategy as part of the merger of two major German banks.
PROJECT MANAGER & BUSINESS ANALYST: MULTIMOBILE AT RETAIL MOBILE BANKING (IT STRATEGY - DIGITALIZATION)
DEUTSCHE BANK, BERLINER BANK AND NORSIBANK, FINANCIAL SERVICES
Frankfurt, 07/2013 - 12/2013
Fundamental improvement in the Bank's mobile banking offering. The multimobile platform ensures the stability and increased performance of the app, in particular with the help of a stable and homogeneous development platform and test processes for all mobile operating systems. This has significantly reduced development and maintenance costs per app. With this new platform, a simple and fast development of additional functions was carried out, which reduces future IT investments.
Within the scope of this project, I worked as a project manager and, in addition to the classic project management tasks, also took over the management of nearshore and offshore teams. I also carried out this project for Deutsche Bank and its subsidiaries Berliner Bank and Norisbank. I was also responsible for supplier management and stakeholder reporting.
PROJECT MANAGER & BUSINESS ANALYST: ONLINE PRODUCT APPLICATION FORM IN E-COMMERCE AT RETAIL ONLINE BANKING (IT STRATEGY - DIGITALIZATION)
DEUTSCHE BANK, FINANCIAL SERVICES
Frankfurt, 04/2013 - 07/2013
The company's goal was to simplify and optimize the current process/workflow using a modern electronic online form that is always accessible. The new process provided better and more detailed data analysis through new validation, integrity checking and statistics.
As a project manager, I was also responsible for supplier management. In addition, I regularly reported to those involved in the project and, in addition to these activities, also took care of optimizing processes for customer orders. I was also responsible for the management of nearshore and offshore teams in Spain and the Czech Republic.
PROJECT MANAGER: DERIVATIVE EXPOSURE SYSTEM (IT STRATEGY - DIGITALIZATION)
DEUTSCHE BANK, FINANCIAL SERVICES
Frankfurt, 12/2012 - 03/2013
The Derivate Exposure System had to support the Bank's risk department in preparing for Basel III ready. The aim was to optimise risk-weighted assets and reduce the number of unprocessed transactions. In addition, the processes were automated in order to achieve flexible path generation for the company's risk platform.
As part of this project, I assumed the position of project manager and, in addition to the classic project management tasks, also took care of other areas such as the management of nearshore and offshore teams in Spain and the Czech Republic, the optimisation of valuation processes and stakeholder reporting.
PROJECT MANAGER & BUSINESS ANALYST: REAL TIME AML SCREENING (COMPLIANCE IT STRATEGY - REGULATORY AFFAIRS)
BARCLAYCARD, FINANCIAL SERVICES
Hamburg, 01/2012 - 11/2012
The aim of the project was to combine the bank's application system for all products (credit cards, loans and savings accounts) with a solution for real-time screening of applicant data against corresponding AML sanction lists. It was a project aimed at protecting the company from the admission of new customers, suppliers and employees without first checking them for AML restrictions.
As project manager and senior business analyst, I was responsible for various tasks. In addition to the classic project management activities, I have also been involved in the analysis of existing processes in relation to all products of the financial company. I was also involved in the prototypical integration of standard software into the IT landscape of the bank in the UK. I was also responsible for optimizing KYC & NCA processes, supplier management and stakeholder reporting.
PROJECT MANAGER & BUSINESS ANALYST: AML TRANSACTION SCREENING (COMPLIANCE IT STRATEGY - REGULATORY AFFAIRS)
BARCLAYCARD, FINANCIAL SERVICES
Hamburg, 01/2012 - 11/2012
The aim of the project was the introduction of an automated screening solution for incoming and outgoing bank payments (credit cards) against corresponding AML lists. For this purpose, the screening solution provided by the group was accepted and linked to the payment processing system of Barclaycard.
As a sub-project manager and lead business analyst, I was primarily concerned with the solution concept and the preparation of a feasibility study, as well as the development of business cases in cooperation with a software manufacturer and the associated specialist areas. Beyond these tasks, I dealt with the optimization of KYC & NCA processes, supplier management and stakeholder reporting.
BUSINESS ANALYST: IES ES APPLICATION CHANGE QA (IT STRATEGY - SERVICE PROVIDER MANAGEMENT)
DEUTSCHE BANK, FINANCIAL SERVICES
Eschborn, 04/2011 - 12/2014
IES ES Service Strategy is a strategic functional unit that aims to define goals for services, IT resource management, supplier relationships and consumer demand.
As a business analyst, I was involved in mapping billing codes to application changes. I also worked on the correct creation of invoices to reduce the number of problems, especially to avoid multiple invoices to ensure traceability between Deutsche Bank and IBM.
BUSINESS ANALYST: ERASMUS LOS PARAGON SME (TRANSACTION STRATEGY)
DEUTSCHE BANK & ABN AMRO, FINANCIAL SERVICE
Amsterdam & Sulzbach, 01/2011 - 11/2011
Deutsche Bank in the Netherlands needed a new credit system due to the acquisition of ABN AMRO's business customer business. Logica developed this on the basis of existing implementations in Germany and Italy. Due to the different implementation of EU regulations in the Netherlands and different processes and systems, extensive changes and enhancements to the existing application were required.
In the role of Business Analyst, I dealt with the recording of the change effort after the analysis of the requirements and the existing instances of the application in Germany and Italy. In addition, as a prerequisite for the business analysis, I worked closely with several departments on the development of the credit processes. In the course of this, a feasibility study with associated business cases was developed together with a software manufacturer and the responsible departments. In addition, I participated in the preparation of workshops, the creation of use cases and business scenarios.
PROCESS MANAGER: PROCESS MANAGEMENT IN THE AREA OF BRANCH DEVELOPMENT (TRANSACTION STRATEGY)
COMMERZBANK, FINANCIAL SERVICES
Frankfurt, 04/2010 - 12/2010
I was involved in the analysis, documentation and optimization of existing business processes as well as in the development of new business processes in the branch operations of Commerzbank AG after the merger with Dresdner Bank.
With the initiative to integrate Commerzbank and Dresdner Bank, I assumed the roles of process manager, quality manager and controller. As part of these activities, I was responsible for the implementation of requirements and gap analyses. In addition, I was responsible for modelling, optimizing and documenting the customer and account-related business processes of both banks. In this context I was active in quality assurance. The implementation of process portals for the approval of management reports as well as the conception of controlling reports for project-related tasks in the area of banking services were also part of my tasks. I was also involved in the development of a qualification concept for process management.
QUALITY MANAGEMENT AUDITOR & PROCESS MANAGER: MANAGEMENT SYSTEMS (ISO 9001 RECERTIFICATION)
FRAPORT AG, HANNOVER AIRPORT AND LIMA AIRPORT, AVIATION SERVICES
Frankfurt & Hannover, 12/2007 - 02/2010
I supported the introduction of an integrated management system for the management system of Fraport AG and its subsidiaries worldwide. In addition to FraSec (Fraport Security Services GmbH) and FCS (Fraport Cargo Services), the airports of Hanover, Lima (Peru) and Antalya (Turkey) were also covered.
As part of this project, I assumed the roles of quality manager, process manager and auditor. Within the scope of these activities I was responsible for the execution of process, requirements and gap analyses. The modelling in ARIS and the optimization of business processes around building-related topics (procedural guidelines for construction services) were carried out. Furthermore, I was involved in modelling, optimisation and documentation of operative business processes. In this context I was involved in quality assurance. In addition, I participated in the creation of a qualification concept for process management.
