I have over 10 years of experience in project management, business analysis, process improvement and change management in the financial, aviation and public sector, where I have achieved several successful project results. My responsibilities included leading local and international teams of business, analytical and/or technical members, defining service needs and associated operational requirements, ensuring ongoing scalability and supportability of the implementation, understanding customer and/or user experience, documenting key processes, user stories and use cases, and promoting change management activities - including training and communication.
I am a highly motivated, detail-oriented person with excellent problem solving, analysis and intermediate skills. I have excellent written and oral communication skills in English, German and Spanish as well as proven leadership skills. I have a comprehensive understanding of project management methodology (both Waterfall and Agile) and have used various tools to manage projects and stakeholders.