I have over 10 years of experience in project management, business analysis, process improvement and change management in the financial, aviation and public sector, where I have achieved several successful project results. My responsibilities included leading local and international teams of business, analytical and/or technical members, defining service needs and associated operational requirements, ensuring ongoing scalability and supportability of the implementation, understanding customer and/or user experience, documenting key processes, user stories and use cases, and promoting change management activities - including training and communication.
I am a highly motivated, detail-oriented person with excellent problem solving, analysis and intermediate skills. I have excellent written and oral communication skills in English, German and Spanish as well as proven leadership skills. I have a comprehensive understanding of project management methodology (both Waterfall and Agile) and have used various tools to manage projects and stakeholders.
Financial Services Consulting
Based on my many years of experience in advising top international banks, I offer as a project, change and training manager a wide range of services covering AML, KYC, sanctions, ABC, risk compliance, IT and management consulting in various areas of financial services such as compliance, anti-financial crime, investment, retail, online and mobile banking.
Aviation Services Consulting
As a Process Manager and Quality Management Auditor (ISO 9001) who worked for one of the world's largest airport management companies, I spent time analysing its business and operational requirements to improve and document internal processes that focus on the development of plans, manuals, policies and procedures across a wide range of business areas to improve traveller experience, develop business strategy, manage financial investments and increase flight operations.
Public Sector Consulting
Based on my education and experience in the public sector, I can help public authorities as management consultant, project manager, quality and training manager to develop and successfully implement application scenarios using cloud computing, artificial intelligence and the Internet of Everything that will sustainably improve our quality of life in cities and regions. By automating processes and specialized procedures, administrative tasks can be processed faster and with higher quality in the future.